Support

Email [email protected], or open Profile in the app and tap Send Feedback (iPhone) or Feedback (Android). We usually reply within a day.

Questions

How do credits work?

Each image uses credits. A new account gets 3 free credits. On the free plan, an image is 1K and uses 1 credit. With PRO, 1K and 2K images use 1 credit and 4K images use 2.

What does PRO include?

Buying any credit pack unlocks PRO for good. PRO removes the watermark, also from images you made before. It adds 2K and 4K images, styling each person in a group photo, and custom vibe notes. There is no subscription.

How long does an image take?

Usually about a minute. You can leave the app; you get a notification when the image is ready if notifications are on.

An image failed. Do I get my credits back?

Yes. When an image fails, the app returns its credits automatically. If your balance looks wrong, email us.

I don't like a result.

A completed image uses its credits. Try another photo with the face clear and well lit, or change the scene or fit. If an image is broken or offensive, report it from your Gallery.

How do I get a refund?

Refunds go through the store where you paid. On iPhone, use reportaproblem.apple.com. On Android, follow Google Play's refund steps.

I bought credits but don't see them.

Open the credits screen and tap Restore Purchases. Sign in with the same Apple or Google account you used before. If they still don't appear, email us with the date of the purchase.

How do referrals work?

Share your code from Profile. When a new account signs up with it, you each get 1 credit. Referral credits don't unlock PRO.

Why is Flex Check unavailable on my iPhone?

On iPhone, Flex Check runs on the device with Apple Intelligence. It needs iOS 27, an iPhone that supports Apple Intelligence, and Apple Intelligence turned on. The app tells you which one is missing. You can still create images.

I have an old subscription. How do I cancel it?

We no longer sell subscriptions, but an earlier weekly or annual one keeps renewing until you cancel it in your App Store or Google Play subscription settings.

How do I delete my account?

In the app, open Profile and tap Delete Account. You can also ask us by email.